Practically all items sold on Steph's Shoperia Plus are eligible for return or refund so long as it's done within 60 days from the purchase date. The few exceptions are items marked as non-returnable, opened and apparel that has been worn, washed, or damaged. Steph's Shoperia Plus will not return any purchases that have been opened.
The first return for every order is free at Steph's Shoperia Plus. Second or subsequent returns from the same order will incur a $7.99 return shipping fee which will be deducted from your refund. Once package is returned, you can choose between having a credit back to your credit card (up to 18 business days) or an exchange. We must receive returned purchase before a credit or exchange is made. It's worth noting that any item you return must be postmarked within 14 days after submitting a return on the Steph's Shoperia Plus app or website. Otherwise, your return process will be eliminated.